Student FAQs

Will an email or letter be generated and sent to the student after the application has been submitted?

ANSWER: Once a student completes an application, a message will be sent to their personal email or an email assigned by CCCApply. The message they receive will give instructions for how to log into the Student Center, where they will eventually enroll into classes.

 

How does a student retrieve their User ID/Password?

ANSWER: After you have completed the application process, or if you are a continuing student and have forgotten your User ID and/or Password, you will need to click the Activate/Reset My Account link in the Passport Student Administration System to retrieve your password by entering your SSN/Campus ID & Date of Birth.

 

What is the turnaround time for receiving information after submitting an application?

ANSWER: Students are advised to allow 24 to 48 hours after the submission of the application.

 

Will faculty still be using add forms/cards?

ANSWER: Yes, if you want to enroll in a class that is full, you will have to get an add form/card from the Admissions Records Office on campus or from the instructor, have it signed and dated by the instructor before the last day to add classes. After you have gotten permission from the instructor to add the class, you will need to take the add form/card to the Admissions Records Office to be enrolled in the class.

 

What courses fulfill the Associate Degree and Certificate Requirements for graduation?

ANSWER: To get complete details and guidance on graduation requirements, make an appointment with a counselor.

 

Can courses be taken Pass/No Pass (formerly credit/no credit)?

ANSWER: Yes. All courses available for Pass/No Pass are listed in the course description section on the Passport class search. For more details and guidance, please make an appointment with a counselor.

 

Are courses taken at the colleges included in the PASSPORT system?

ANSWER: Yes. Any courses taken at the Peralta colleges are first put into the PASSPORT system in order for students to register for them.

 

How will someone be able to find a major, department, or discipline, if they don’t know the name?

ANSWER: When searching for courses, there is a link entitled “Additional Search Criteria” to retrieve detailed information about a course (instructor, meeting times, available sections, etc).

 

Will someone be able to access policies or district rules and regulations from the catalog?

ANSWER: Yes. The campus course catalogs will be available as PDF files.

 

If a student has questions regarding courses while searching the Course Catalog, where should they go for help?

ANSWER: Students will need to contact the Counseling Department.

 

Can a student see if a course is UC/CSU transferable?

ANSWER: Yes. This information will be available in the online PDF version of the course catalog, as well as in the printed Course Catalogs.

 

Will there be access to ASSIST from PASSPORT?

ANSWER: There will be a link on the Student Center page to www.ASSIST.org available.

 

Will PASSPORT identify articulated courses to other colleges?

ANSWER: No.

 

Can a course be repeated for credit?

ANSWER: A course can be repeated for credit only if you have earned a grade of D, F, NP, MW, W, or IP.

 

Will I be able to search for specific types of classes, by time, special sessions, hybrid on-line, by instructor?

ANSWER: Yes, by using the Additional Search Criteria when searching for classes.

 

Will the PASSPORT Schedule of Classes look like the hard copy of the Schedule of Classes?

ANSWER: No. The information in the PASSPORT system will reflect any changes that may occur in the Schedule of Classes.

 

Are wait lists available for classes that are full?

ANSWER:

WAIT LISTS - Regular Session (full-term) classes only

During registration, if you try to register for a class that is full, “CLOSED – Wait Listed” you will be given the option to sign up on the Wait List for that class – until the Wait List fills. Remember, being on a Wait List does not guarantee you a seat in a class. If seats become available, those on the Wait List will be registered for open seats in the order they are on the list.

Important: Passport will allow you to get on a Wait List, however, when the nightly process runs to check for any problems, you will be removed from a wait list if: you have any holds, time conflicts, repeat or prerequisite errors, duplicate courses, excessive units, or any type of registration error.

Click here for more information about wait lists.

 

Will students be able to determine if there is an instructor assigned to a class that says “staff”?

ANSWER: No. Students will need to contact the Office of Instruction on campus.

 

How can someone find out about fee-based courses?

ANSWER: When searching for courses, under the Class Course Criteria, they can choose fee-based or undergraduate courses from the “Course Career” field.

 

Can someone find out about courses that are designed for specific student populations, e.g., EOPS, PACE, Digital Bridge, etc.?

ANSWER: No. Students will need to meet with a counselor for details about courses designed for specific student populations.

 

Can I ask for classes that satisfy different graduation requirements?

ANSWER: No. Students will need to schedule an appointment with a counselor to determine which classes satisfy graduation requirements.

 

Can I search for one-unit classes to complete a full class schedule?

ANSWER: No. There is currently no option to search for a class by the number of units.

 

Can a student register for classes once they receive a confirmation e-mail?

ANSWER: Registering for classes right away depends on the status of the student (whether the student is exempt or matriculating). The email will specify whether a student can register immediately or will provide appropriate steps to follow in order to register for classes. Please click here if you have not received an email after submitting an application.

 

How does a student register for “locked” classes?

ANSWER: A student will have to get an add form/card from the Admissions & Records Office or from the instructor and have it signed and dated by the instructor before the last day of the add classes. Once permission from the instructor to add the class is received, the student will need to take the add form/card to the Admissions & Records Office to be enrolled in the class.

 

Will the system give information as to why a class is locked?

ANSWER: No. The system will not display any information as to why a class is locked.

 

How can a student register if they are having problems, or do not have access to a computer at home?

ANSWER: Students who are experiencing problems or issues enrolling or registering for classes or who do not have a personal computer at home, will need to visit the Welcome Center or the Counseling Department on campus for assistance.

 

How does a student register for variable unit classes?

ANSWER: If a student chooses a variable unit class, the system will prompt them to choose the number of units for the class. They can change the # of units in their Student Center through the last day to add. After this date students must go to A&R. Instructors cannot change this number on their grade roster. Please click here for step by step instructions.

 

How do I add a class for a course that has a “pre-requisite” that I have taken at another institution?

ANSWER: Students will need to make an appointment to see a counselor in order to clear a prerequisite and submit official transcripts from the other institution in order to gain permission to add the class.

 

How do I add a class when I’m a high school student?

ANSWER: High school students will only be allowed to add classes through the Admissions and Records office, even though they will have access to a Student Center page, by submitting their High School Concurrent Enrollment Form. Click here for more information.

 

Will enrollment in the system be limited for high school concurrent students?

ANSWER: Yes. High school students will be able to drop classes and view important information on their Student Center Page only.

 

How will linked classes be added, e.g., If I register for one-linked class, should all linked classes be added?

ANSWER: If a student wants to add a lecture class that also requires enrolling in a lab course then the student will choose the desired lab class (day and time) and they will be automatically enrolled into the lecture co-requisite that is attached/linked to that lab. Click here for more information.

 

Will students still have a specific registration appointment time and will they be able to see when the appointment time is?

ANSWER: Yes. Continuing students will have specific appoint times while new students will have access during open enrollment. This information is displayed on the Student Home Page of the PASSPORT system. New and returning students will be able to register during open enrollment.

 

Will the system allow students to add classes that have a time conflict?

ANSWER: No. The system will notify the student of the time conflict and they will need to choose which class they would like to add.

 

Can students obtain authorization to take courses that have a time conflict?

ANSWER: No.

 

If dropping classes after the deadline, will students be informed that a fee is owed?

ANSWER: Yes. They will be able to see the fees owed under the Finances section in their Student Center.

 

Will students be told about the last day to drop to receive a refund?

ANSWER: Yes. Deadlines and information regarding the last day to drop is available on the PASSPORT Student Home Page by clicking on the Deadlines icon. Also drop dates deadlines are available under the class information in the student’s schedule using the academic calendar link, as well as in the Schedule of Classes, and on the Academic Calendar on the website.

 

Will students be given drop dates for short-term classes?

ANSWER: Yes. Drop dates deadlines are available under the class information in the student’s schedule using the Academic Calendar link.

 

Are students notified that it’s their responsibility to drop classes?

ANSWER: Yes. In the hard copy Schedule of Classes as well as on the web.

 

Does the system give information about how to obtain refunds?

ANSWER: No. This information is available on the website, on signs posted on campus and in the hard copy of the schedule of classes but not in the PASSPORT system.

 

How does a student drop on-line?

ANSWER: A link to drop a class is available on the Student Home page.

 

Will faculty be able to drop students on-line?

ANSWER: Faculty can drop students from the class roster by either indicating “drop” or “no show”, however, it is still the student’s responsibility to drop their class as well.