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Information Technology Home

 Welcome to the Peralta Community College Information Technology Web site.

In an effort to improve customer service we have created this website. Here you will find a variety of information on how to use the technology that is available to you.

If you don’t find the information that you need on this website, please email us and let us know!

How to contact Technical support:

For fastest service, submit your request using our online system.  You can also access the online system via the Web VPN portal at: https://access.peralta.edu.  Submitting a ticket is fast and easy, and helps us serve you faster!

You can also contact us by email or phone. Our email is helpdesk@peralta.edu, and our phone number is 510-587-7800.

PLEASE: when leaving a message or emailing us, include your full name and telephone number.

If you have problems accessing  PROMT/Passport, such as “spinning wheels” after you log in:

1) You must use Internet Explorer

2)  You must enable Compatibility Mode. Step-by-step instructions can be found here: http://web.peralta.edu/it/faq/.